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How do I go about disrupting or adjusting the journey?

Please send us any change request your individually planned trip in writing (via e-mail). We will then make the adjustment and agree with you in advance on the related adjustments to the payment arrangements.

If you have to cancel your trip altogether, please contact us in writing (via e-mail). We will then issue a cancellation invoice according to the cancellation policy of your booking. Please also note the respective cancellation conditions of the local partners on site. These are in your travel documents / travel contract as an attachment, which you have received after the travel planning and down payment.

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