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FAQ – Frequently Asked Questions

General questions

Why CINCO PASOS? – Or what do the 5 steps stand for?

5pasos - We design your vacations in 5 stepsCINCO PASOS means 5 steps in Spanish

The five basic steps for travelers in general are:

  1. How do I get there?
  2. What can you do here?
  3. What is special about food in this region?
  4. Where can I sleep well and cheaply?
  5. Which keepsakes can I take to my memory?

Based on these 5 steps, all holiday and travel models are created by AlemaPE-Tours.

We spare no effort in exploring and developing the travel destinations and travel offers contained here on this website and have all explored and tested them ourselves. As a result, we know the locations very well and can give you specific travel tips from our own travel experiences.

We want your holiday to be an unforgettable experience.

 

Who are the people behind the team?

AlemaPE-Tours is a mainly family-owned German-Peruvian travel company in Lima and Callao. Our competent employees have experience in travelling within Peru and therefore we can advise you comprehensively. We are one of a few travel consultants in Peru who are mainly specialized in the Spanish and German-speaking markets.

Since 2014 we have been offering travel advice with a focus on Peru.

On request we organize your complete round trip according to your requirements. Our wide range of travel options also make it possible to combine individual travel components with each other and in this case we can combine all of our offered destinations. In advance to our long term experience in traveling within Peru, we can put together specific daily itineraries for you, which you can complete, for example, when travelling with a rental car, without getting any travel stresses. Also for these reasons you can take a lot more impressions about the diversity of Peru on the way to your destinations. You would not be able see as mch when you travel your on long distance trips by bus, which usually take place at night.

AlemaPE-Tours - Team y Destinos

Where does the name AlemaPE-Tours come from?

How the idea for the name concept became…

You will surely have wondered about the name of our site. We will try to describe it in a few words…

Alema   is the Aleman, the cozy german part of us that Karl-Heinz represents.

PE          is, how could it be otherwise, the endearing peruvian part that Samanta brings.

Tours is that, what we most like to do when we have free time and spend a long time in Peru, because then we always travel in a double pack.

AlemaPE-Tours is the result of everything. We are both deeply committed to Peru, and we want to share with you our experiences, tips and tricks for traveling in Peru, and our well thought-out travel packages to help you bind the destinations across the country with great routes.

Where is AlemaPE-Tours at home?

AlemaPE Tours S.A.C. is a peruvian company based in Callao. We have one more base in the south of Germany, from where we consult Europe area.

Can I come by the office?

AlemaPE-Tours is an individual tour operator and a travel agency with an online shop office only. At the moment we only plan and distribute our travel offers online. As a result, we have no fixed opening times. If it turns out, we are happy to advise our customers on site. So we can also enjoy a meeting place, e.g. in the area of Lima, Callao or around Stuttgart. Please make an appointment in advance with us by mail or by phone.

What is your mission?

The mission of AlemaPE-Tours is to provide the best tourist services on the market, to exceed the expectations of our customers and to minimize the impact on the environment (energy saving and recycling). Personal attention, good communication and speed in our services are three important pillars to accomplish this mission.

What are our strengths?
  • 13 years experience in Peru
  • More than 12 people with extensive experience and excellent work readiness
  • Teamwork is one of our mottoes and our work engine
  • Our tourism staff is multilingual and will be glad to help you in the desired language (English, French, Italian)
  • We have excellent guides (multilingual) both in Lima and in the provinces
  • Our quality is reflected in our services and personal attention
  • New programs. We offer unique life experiences
  • Competitive prices, adapting to the needs of our customers
  • Partnerships and strategic alliances, prestige and support, such as Radius Travel, PromPeru among others
  • The support of our customer portfolio nationally and internationally.
Does private travel offer benefits?

Enjoy Peru in a very individual way: A trip with a private guide through Peru offers especially exclusive and intense insights into a country and unique encounters with its people. Since we know most of the local conditions better, you can assume that unpleasant surprises are avoided as far as possible.

In the individually developed offers, we attach great importance to the sustainability of the journey. Our partners in hostels and hotels are carefully selected; We try to avoid the big chains and hotel castles and prefer family-run hostels or private accommodation with local families.

Private guided tours through Peru can be exclusive and expensive; do not have to! We follow your budget. Let us convince you with an offer from us.

A good guideline for an individual trip in Peru at the moment is an amount of 180-200 Euro per person per day for 2 participants and about 150 Euro for 4 participants. This includes guided tours (including fee and food and accommodation costs).

Vehicle costs (including petrol, toll, insurance, etc.) are based on the desired duration and distance, which should be covered on such a individually planned route and can only be determined after planning the route. We help you to adapt these routes according to the seasons and expected weather conditions.

Overnight stays with breakfast in middle class hotels (3 ***). or in a hostal we expect an average of 20 euros per person per night in addition. If you prefer luxurious accommodations (such as haciendas, boutique hotels, etc.) you should pay another 50-100 euros per person per day.

Since it is customary in Peru, the local people pay less admission and the prices are quite often adapt, the entrance fees are part of the tour planning. Thus, it is also ensured that we can arrange tours not only for tourists, but also for Peruvians / and no one is over-favored by a package price.

We will create a tour plan for your Peru trip individually tailored.

Experience unadulterated insights, get to know the country and people in direct contact and enjoy your individual care by us as your direct travel companion!

Who is my contact person before, during and after the trip?

You have us as your personal contact. We are there for you before, during and after your trip. We do not strain your nerves with a call center and holding patterns.

What services does AlemaPE-Tours provide?

According to our philosophy, we do not just create ready-made programs. Of course we have finished single components (travel components) with which you can supplement your already existing tour, or create your own personal tour according to your needs.

There are personal tours aimed at the participants. We do not set up like other travel providers with catalog information and do not overflow with the ready-made offers, but we fulfill a tailor made travel request. With us the detailed consultation is the basis of the customer relationship.

All services of the travel modules contain in the description details of the services included and what needs to be added as needed. There are also tour components that we can offer from our selected partners to complement our offers. You will then find out when processing the booking.

This creates a multitude of ways to combine your trip through Peru.

Which languages do our private tour guides speak?

We are often asked: Does the tour guide speak German?

Not always, as our tour guides and tour guides are often Peruvian compatriots (native Spanish) who speak good to very good English and can communicate with you in the best way possible. For some day trips, which are only in English or Spanish, they will also gladly try to translate anything you did not understand in German.

But!

We provide a German, Spanish and English speaking tour guide where possible.

Of course, most of the travel leaders come from the destinations and know each other there. In the offered tour modules we point out the languages ​​of the tour guides.

Of course, you will be accompanied by a German-speaking tour guide on the personally guided Peru tours. We know how to pass on our knowledge to you in an exciting and interesting way. So you get the mystical stories of the Incas explained in a special way.
History figures do not necessarily play the biggest role in our Peru tours – they rather point out cultural and historical contexts.

A very special offer!

For special travel dates between december and the beginning of february you have the opportunity to accompany our management. If you are interested, please contact us directly for these special travel times. We will announce the tour plans accordingly.

Why do I travel with my own tour guide?

This circumstance guarantees you complete flexibility and individuality in your holiday country Peru. You do not have to adapt to the speed of a group or tour guide in any case, a commonly used path will generally find its appropriate pace so that everyone can keep up. No, you decide the pace of your tour yourself. Also very short term adjustments, e.g. in the itinerary, are possible.

You no longer have to worry about everything yourself. Also sit back and enjoy the tour.

What is the difference between group and individual travel?

Our AlemaPE group tours are designed primarily for maximum country experience and are designed for people who like to be actively on the move and for the authentic experiences in the foreground and not pure luxury. You travel in groups of 4 to 6, max. 8 people. As a result, the group travel can be offered at a cheaper price compared to the individual travel.

The AlemaPE individual trips are compiled for those who prefer to travel independent of a group on individual paths, but still cared for. Both the building blocks and the individual trips are flexibly adaptable to your individual needs and thus make it possible to fulfill almost all your wishes. Through different hotel categories, a personal mix of luxury and simple accommodations with flair can be created.

What is the average age of the travelers? Is there an age limit?

The average age of the travelers depends on the journey. Our participants are usually from 18 years upwards and mostly between 30 and 65 years old. However, there is no age limit.

How big are your groups?

We have restricted all our groups to 8 till 25 people. We have chosen this maximum group size to guarantee a pleasant, comfortable and above all personal atmosphere so that our tour guide can respond to you personally.

 

Booking-related questions

Booking procedure

First of all, the most important!

We work out your travel wishes from Peru! We can help you to set travel times to help you find the right flight connections, you must book the flights yourself.
The arrival date of the flight and the return date are the binding dates that we need to plan your individual trip.

 

Step 1 – Tell us about your travel plans!

If you like a trip or a travel component on our website and / or you would like to have it customized or extended, then tell us about your travel plans. Here you have the following options:

 

Step 2 – We will create a personalized offer for you and book your trip for 7 days without obligation

After you have informed us of your wishes, and we have discussed all the necessary details (such as travel dates, room categories, additional programs, etc.), you will receive an offer in PDF format by e-mail.

At the same time we reserve the travel or travel components for 7 days without obligation.

 

Step 3 – Make your trip authentic

You like our offer(s) and would you like to book your trip now?

In the next step, we ask you to fill out our booking form with details of the reservation number(s) (which we will inform you in the second step of the proposal). Together with the booking form, the customer data form (in which you provide us with your data such as passport, address data, date of birth (also for all fellow travelers) must be filled out.

Please note: Only if booking form and customer data form are completed, we can book the trip for you.

 

Step 4 – Travel provisions & Particial payment

After you have received the completed booking form and your customer data, we will send you by post the travel price protection certificates, the booking confirmation and the down payment invoice (20% of the travel price) to you as our customer.

If your trip starts within 30 days of booking, we will charge you the full fare.

 

Step 5 – Final payment

30 days before departure we will send you the invoice for the final payment (80% of the travel price).

 

Step 6 – Travel documents

After we have received your final payment, you will receive a link to your digital travel folder with a personal username & personal travel number 14 days before departure.

You can then find all your travel documents below the link we send you (detailed itinerary, hotel list, etc.).

You can then save all your travel documents with you and use them on your trip, even when you’re offline.

A short note on our own behalf: We complete your travel documents constantly and it often happens in South America that we have your travel documents only 2-3 days before departure complete. We always include the details of our partners on site as soon as possible. You can then follow the change directly.

How do I contact you?

There are several ways to contact AlemaPE-Tours. If you are interested in a trip or parts of a tour that you discover on our website, you will find in the menu the button “Contact”. Click on this, a contact form opens.

Of course you can also just pick up the phone. Our telephone numbers are also on our agency page.

You would like to discuss your travel wishes personally with us on site? With pleasure! You will find us usually in Callao and Stuttgart, the exact address we will inform you if necessary after a contact request by e-mail. We look forward to you!

How do you book your trip or travel components?

If your non-binding inquiry has been received by AlemaPE-Tours, we will usually contact you within the next 2 working days. We will then plan together with you the journey to meet your wishes and requirements. How to help you design the appropriate means of transportation, your accommodations and other activities.

As soon as we plan your trip together, we will send you a detailed itinerary with a cost overview. In addition, once the planning has been completed, you will receive a route plan that you can transfer to your end devices (for example, navigation devices or smartphones, tablets, laptops, etc.), so that they are also provided for mobile use while traveling. Adjustments can be made at any time flexible changes.

If you agree with the itinerary, you will receive a booking form containing all the necessary and important information (such as travel dates, deposits, total cost schedule and any applicable cancellation fees). With your signature you will finally confirm the booking of the entire trip.

Afterwards you will receive a secure payment link. You can then use the methods of payment agreed in the travel booking to pay for your trip safely. As a rule, you first pay a down payment of about 30% of the travel price, the final payment is then due according to the payment agreement 90-45 days before departure.

Which data do you need when booking from me?

To begin the process of booking we need you to send us the following information:

Name
Surname
Address
Phone Number
E-Mail address
Passport number and expiration date
Nationality
Date of birth
Sex
It is very important your flight information (airline where you arrive to Peru, number of Flying, Date and Time)

How to make reservations and payment?

To begin the process of booking we need you to send us the following information:

Name
Surname
Address
Phone Number
E-Mail address
Passport number and expiration date
Nationality
Date of birth
Sex
It is very important your flight information (airline where you arrive to Cusco, number of Flying, Date and Time)

 

We have 3 options for you to make the deposit

  1. You can make the payment by VISA or MASTERCARD credit card through our system. This system gains 5% aditional (SSL secure system and transfer charges of foreign bank)
  2. You can also make a deposit to the account of our company in the the account you will get during the booking process. An additional charge of transfer by your bank can be possible.
  3. Finally with VISA – MASTERCARD credit card with PAYPAL generating the payment order we would send you AlemaPE-Tours.com e-commerce. If you accept this option you will have a surcharge of 7% .
What is a travel insurance?

With your booking confirmation you will receive your original travel insurance certificate from us. The travel insurance for package travel assures your deposits and final payments before a bankruptcy of the tour operator. This means that in the event of bankruptcy by AlemaPE-Tours, you can be guaranteed by a bill that all payments already made will be returned to you by the bankruptcy insurer. In addition, if you are on your South American journey, you would not have to pay the return flight out of pocket. But do not worry, you will not need the security certificate! Since 1994 tour operators in Germany are required by law to take out a bankruptcy insurance and issue a travel insurance for package tours to their customers. This is regulated in § 651k BGB. The security certificate does not oblige the tour operator to provide organizational assistance, e.g. in the organization of the return. Costs for accommodation and return flight will be refunded by the insolvency insurance company upon presentation of a security certificate, booking confirmation, proof of payments made to the organizer and receipts of own expenses. On the security certificate, the address and telephone number of the insurance company are to be specified for inquiries. The insurance company is obliged to provide information about whether the organizer actually pays the sum insured and the insurance certificate is therefore valid. You should keep it together with the other documents. Attention: The travel insurance is not a cancellation insurance! This must be completed privately and additionally. Cancellation insurance covers most of the cancellation fees (usually a deductible of between 10% to 20% of the cancellation costs has to be borne by the customer) if you have to cancel your trip due to illness or other very important reasons prior to departure.

What happens in case of insolvency?

We distinguish between two different insolvencies:

That of a local partner who has to provide one of your travel components on our behalf

All agencies of our partner agencies or tour operators are themselves insured against bankruptcy. AlemaPE-Tours guarantees your trip, even in the event of a power failure of the local service provider. Through our many years of experience, we have a large network of connections to many local partner agencies or tour operators. The Peruvian tourism market is growing steadily. For each destination we have several partners with whom we work closely and networked. In the unlikely event of a local service outage, we will ensure that you can make your journey as you have planned.

AlemaPE Tours S.A.C.

We have a suitable insolvency insurance!

When do I book the best?

Take your time with the different trips. If you have decided on your dream trip, this is also the right moment to make the booking. You will always see the current booking status at the respective trip. If the trip is already sold out or filled with the minimum number of participants, you will get an overview of the message that this part of the offer is no longer available.

When do I get my travel documents?

Normally, you will receive your travel documents approximately 14 days before departure.

Is a travel cancellation insurance included in the price?

A travel cancellation insurance is not included in the price. This can be completed separately. We will gladly provide information on this subject on request.

How do I go about disrupting or adjusting the journey?

Please send us any change request your individually planned trip in writing (via e-mail). We will then make the adjustment and agree with you in advance on the related adjustments to the payment arrangements.

If you have to cancel your trip altogether, please contact us in writing (via e-mail). We will then issue a cancellation invoice according to the cancellation policy of your booking. Please also note the respective cancellation conditions of the local partners on site. These are in your travel documents / travel contract as an attachment, which you have received after the travel planning and down payment.

 

Questions about the flight

Are flights included in AlemaPE-Tours travel prices?

From experience, we have found that it is cheaper for you as a customer to book your own international flights. The flight booking process on the Internet is uncomplicated today. Furthermore, you can choose your own departure, time and desired airline. Our local experts can give you tips for your flights on request.

Domestic flights are included in the tour price unless otherwise stated. If you are not sure, ask your local travel expert.

Which airlines fly to Peru?

For the trips to Peru we mostly use AIR FRANCE, IBERIA, LANTAM AIRLINES, DELTA, BITISH AIRWAYS or KLM. At certain travel times, the routes also already with Air France, KLM or Air Canada. Flights within Peru are operated by resident airlines, such as LAN Chile, TAM. etc. …

Is there a direct flight from Germany?

No, at the moment no direct flights are offered by any airline.

Direct flights are available from London, Amsterdam, Paris, Madrid and Barcelona.

Since April 2017, British Airwaiys has also been flying directly to Lima from London, with flights to London between London Heathrow and Gatwick usually being required in London. Thus, you have to expect a higher conversion time, which also omits the total travel time.

What seems to come next…

We have now heard in 2019 the first rumors that there are plans for direct flights from Norway. When the time comes, we will complete the information here and pass it on to our registered customers.

How much baggage can I take?

The luggage regulations vary greatly depending on the airline. More details can be found on your plane ticket or you can ask the exact baggage regulations before booking with us.

 

Insurance

How do we deal with travel insurance?

For our Peruvian customers

Travel assistance cards

We have one of the insurance coverage worldwide. Travel insurance with our assistance card partners so that nothing ruins your holiday. We offer you the necessary cover for your journey to and from Europe.

Find more information here: Reise-Assitenz-Karten

 

For our German customers

Travel health insurance

If necessary, we can help you to find the right short-term or long-term health insurance at an optimal price-performance ratio.

You will find selected products here  HanseMerkur    Envivas

Do you need a foreign travel health insurance?

We recommend that you first check with your health insurance company about their benefits abroad. Treatments and other medical services outside of Germany, Austria or Switzerland can be expensive and are usually not covered by your normal health or accident insurance.

Treatment and repatriation insurance provides assistance in the event of an accident on the spot, which you, your companions or relatives suffer (eg medical advances abroad, repatriation, early return in case of illness of a relative, private liability, legal protection, etc.).

Some credit cards already include insurance that covers these points. Please inform yourself for this at your bank.

Travel insurance

We recommend that you take out travel cancellation insurance before each trip. With a travel cancellation insurance you can get all costs incurred by the cancellation of your trip reimbursed. Local agencies will reimburse part of the price, staggered by the number of days remaining before the scheduled departure date. The agencies can not repay the entire travel price because they themselves have commitments to hotels, carriers, tour guides, etc. The repayment terms in case of cancellation vary according to local agency.

Please note the cancellation policy stated on your booking form prior to booking.

 

Questions about travel preparation

How much preparation time should be planned for planning the trip?

Everything depends on the duration and complexity of your trip. For a simple route, a quick exchange via e-mail is sufficient. But if you are experienced and discerning traveler, you can spend several weeks in contact with the agency to plan your ideal tour. In any case, take enough time not to depend on booking capacities and higher-priced general travel times, as these can be limited during the high season.

Do I need a passport or is the identity card enough?

The identity card is not sufficient. In any case, you will need a passport that is valid for at least 6 months upon departure.

Do i need a Visa?

Before you discover foreign countries and cultures, in some special cases one or the other hurdle must be overcome. Entering the destination country is one of the most important issues that every traveler has to face. Unfortunately, we can not take the legal responsibility of a legal entry as your travel expert, but we are still there to help you with words and deeds. We can answer you if a visa is required or will refer you to the appropriate authority in your country.

A visa is not needed as a German (or comes from a member state of the EU), if the stay does not last longer than three months. The passport must be valid for at least 6 months. On the journey it is important to have the original or at least a copy at hand, as it may be necessary to go through several police checks. The passport and the copy should be carried in two different pockets, as this would avoid bureaucratic difficulties at the embassy if a piece of luggage was stolen. To be on the safe side, you can also give the fellow traveler a copy! Please note that the passport should always be worn directly on the body during transfers, ie in a breast pocket or hip bag. Please also note that the passport may not be dirty or damaged, as this may lead to dismissal upon entry.

We recommend that once you have decided on a destination, please contact the embassy of the destination country to receive details of the exact visa process as early as possible.

Which travel literature is recommended?

Here we can recommend different travel guides, e.g. Dumont travel and travel know-how guides as well as the Marco Polo and Polyglot travel book. In addition to these classic travel guides, we can recommend the sympathy magazines. In short articles, the sympathy magazines illuminate complex issues and provide their readers with insights into foreign cultures, religions and other topics.

 

Payment

How can I pay for the trip?

AlemaPE-Tours offers you an SSL-encrypted payment platform

We have different payment methods that you can use.

  • Invoice (without charge)
    Please use only the individual IBAN / BIC indicated on your invoice. This only applies to this booking number.
  • Direct debit (without charge)
    The collection by direct debit is only possible from a German account.
  • Credit card (for a fee of 0.7% of the tour price)
    We accept VISA, MasterCard and American Express.
  • PayPal (for a fee of 1% of the tour price)

For short-term bookings (from 30 days until the date of travel) you can only pay by direct debit, credit card or PayPal.

Credit cards, PayPal, direct bank transfers, are just a few of the ways.

Please ask us before booking so that we can include the payment method in the booking agreement.

In which currency can I pay?

We have a variety of possibilities that can be found in Peru or also in are offered in Germany to make the payment method as simple and secure as possible.

So payments in Euro, USD or even PEN are possible.

Can every traveler pay for their travel expenses separately?

This is easy, if you tell us ready in the travel planning moment and we can calculate the individually incurred travel costs associated with people.

Talk to us already during the travel plannings.

In which currency are the prices displayed?

The displayed prices will be displayed in USD ( US Dollars) , but switched according to the country assignment / language assignment. Prices may vary if the current exchange rate changes or if you visit the page in another country.

 

General information about the holiday destination Peru

What is the time difference?

Peru is on time at MEZ minus 6 hours (CEST minus 7 hours) to Germany. So it depends in which time you are traveling in Peru.

How is the climate in Peru?

Due to the large north-south expansion, the Pacific coast and the height differences between the sea and the more than 6,000 m high Andes, there are very different climatic conditions in Peru. The climate in Peru, however, can be divided into two seasons – wet and dry – but may vary depending on the region. The temperature is most affected by the altitude. The higher the regions you climb, the cooler it gets. For more information about the weather in Peru, see Weather & Climate.

How safe is Peru?

The times of the extremist and violent movement “Sendero Luminoso”, which made a trip to Peru risky, are finally over. Today it is no longer a problem to travel in Peru. However, as a traveler, you should always be aware that, despite its popularity as a tourist destination, the country is still a newly-developed country and tourists are considered rich in the eyes of the locals. In this respect, it is not surprising if thefts occur again and again. In the dark, catch a taxi before you walk alone to your hotel.

How much pocket money do I need?

This depends very much on your consumption habits, and how many souvenirs you want to bring home. You should expect for food and drinks with about 20-30 euros per day. In addition, there are souvenirs in which the spending but very individual and possible expenses for optional excursions.

How about tips in restaurants etc.?

The information that we can give you regarding the granting of tips are guidelines and, of course, depend on your satisfaction and the perceived quality of the corresponding services. Whether and how much tip you want to give depends entirely on you.

For private tours a maximum of 5 soles day / person for the tour guide and 5 soles per day / person for the chauffeur are usual. A guide who is also your chauffeur should therefore receive between 10 soles a day and a person with a satisfactory performance. For group trips the chauffeur receives about 2 to 5 soles per day and passenger, the guide also.

Taxi drivers do not expect a tip. The fare must be negotiated before departure.

While high-end luxury restaurants usually include a service fee, good middle-class restaurants usually give around 10 percent of the price as a tip. And one more thing, in restaurants in Peru, it is common for ONE person to settle the bill and no split bills are issued. Prepare your joint calculation as appropriate. in the smaller restaurants it is customary to have 1 to 2 soles for table service or hand over to the waitress.

What to eat in Peru? Is there any speciality?

Various types of potatoes, corn, bananas, beans, rice, avocados and tomatoes are typical. In the rainforest also Yuca (in Africa this root is called manioc and is usually offered in Germany under this name, ie a root that resembles the potato of consistency and also a bit of taste). Everything arranged very clearly and mostly easy to recognize. Usually there is chicken, turkey or various meats, usually pork or beef, although the specialty in the Andes is the “Cuy”, a specially bred kind of guinea pig.

The food is not spicy, provided you leave the red sauce (Rocoto or Crema Rocoto), which is often in one of the saucer (usually 4 pieces). At the same time, he should rather forego unusual palates on “Aji”, which can be spicy or very spicy, depending on the type of cooking. Fantastic is the selection of fruits, which are also increasingly available in Germany to buy, but in Peru taste incomparably delicious and are also much larger. You can eat mangoes, papayas and pineapple directly, but the juices made from these fruits are also delicious.

In no case one should do without tasting the country-typical food. Ceviche is a special dish that can be found almost everywhere in Peru. It is made from raw fish, onions, aji and lime juice.

Of course there are “Platos tipicos” in each region, which means as much as typical dishes. We wish you on a gourmet trip the best impressions and a lot of fun with the fascinating enjoyment of the Peruvian cuisine, which also holds its entry into Germany for some time.

 

Questions about health

Which diseases can occur during the journey?

Diarrheal diseases can always occur. You travel to foreign countries and perhaps eat foods that your stomach is not used to. That does not mean that the food itself is bad! Add to this a new environment and the time difference that can potentially upset your digestive system. Travel sickness is often a companion. If you do not like bus travel very well, especially on winding roads, we recommend that you take appropriate drops or tablets with you.

If you would like to learn more about country-specific diseases and prevention or precautionary measures, we recommend a look at the page of www.fit-for-travel.de.

Mountain sickness

On our tours of Peru we reach heights of over 3,800m as well as 5,000m. The high altitude air is oxygen poor and of lower atmospheric pressure, which is why at altitude from 2,500m symptoms of altitude sickness such. Headache, dizziness and nausea can show. Although the itinerary provides for a slower height adjustment, traveling through Peru requires good health as well as a good basic condition. All travelers interested in cardiovascular complaints are urgently advised by the family doctor, who should then also inform you about possible preventive measures. Sorochipills are best bought directly in Lima because they are a lot more expensive outside. More about this topic can be found here.

Which medication should I take with me / First Aid Kit?

For every trip you make, take a small first-aid kit. The basic equipment should look something like this: Personally required medicines and remedies for travel problems, painkillers and headache tablets, remedies for stomach and intestinal diseases (such as Imodium / Renni) insect repellent, sunscreen and lip protection, plasters and gauze bandages.
In Peru you can also get a lot, unfortunately, with the foreign medicines for foreigners is never guaranteed that the drugs also affect our bodies, but this does not mean that in Peru bad drugs are traded. Rather, the body of a European is generally conditioned by nutrition, hygiene and medications already received quite differently than that of the Peruvian population. You can get medicines in many places in Peru. The pharmacies are called “Botika”, “MiPharma” or simply “Pharmacia”.

Which vaccinations are required?

In Peru, no special vaccinations are required. Should you plan a tour to the north of Peru, especially in the Amazon, then a yellow fever vaccination is recommended. Further information can be obtained, for example, from the German Foreign Office.

Am I fit enough for the trip?

Average fitness and good health is all you need to bring with you. In general, one can say: If you have read through our travel description and this meets your expectations or awakens the desire to travel with you, then you are usually fit enough for this trip. The only important thing is that you do not care much about climate fluctuations. In case of doubt, please consult your doctor early (before booking).

 

Questions about telephone and internet

Can I use my mobile phone or smartphone in Peru?

That depends on both your mobile phone and your mobile service provider. In larger cities, you sometimes have reception if you have a tri-band phone. In general, however, you need a national mobile phone chip of each country, otherwise not inconsiderable roaming charges. Even with this chip you do not have reception in all parts of the country and cities. Please ask your provider.

Do I have the possibility to call home?

Most “internet cafés” offer international calls via Skype or other services, and many cyber cafés also offer telephone services with telephone booths, as not every household in Peru has a telephone, prices vary widely and vary from country to country !

Are there any ways to use the Internet while traveling?

In most places you will find quite a few internet cafés. Even if the connection is not always the fastest, it is enough to stay connected with your friends and relatives. However, depending on the tour area, you may not have internet access for 3 days at a time.

When choosing your accommodation, we always make sure that there is free WiFi for you, so you can expect to get back in touch with the internet at the property.

 

Questions environmental and social

What exactly is sustainable tourism?

Sustainable tourism is the idea of recreational and recreational environmental design. The protection of nature and landscape as well as the living environment of the locals stand in the foreground. Development is sustainable if it meets the needs of all countries and populations of today’s generation, without compromising the ability of future generations to meet their needs.

Responsible and conscientious tourism

For AlemaPE-Tours, it means we work so often and so much with the local people. For your cooperation and participation, e.g. in cooking programs and other craft programs, they are rewarded at a decent and reasonable price.

Therefore, the travel modules, tours and round trips provided by us always have special contents, in which we offer the opportunity to exchange views with the local population and you get to know each other more deeply. It is also always important for us to show you the traditions and craftsmanship. Here is the direct and thus more intensive meeting with our friends, partners, guides and tour guides for improved getting to know each other.

Through these targeted measures, we work with you to improve the daily living conditions of the local population and provide you with unprecedented insights into the traditions and customs of the Peruvian people. Exactly this is one of the important reasons why we prefer the individual tours we have planned for you and thus do not occur with a mass tourism offer. Furthermore, together with you, it is very important for us to build your journey in such a way that you take back lasting memories and travel with us once again through Peru

Which form is sustainable tourism for you?

When traveling, only as many routes are covered by plane as absolutely necessary. Round trips are only offered for a minimum of 2 weeks. The accommodation takes place in country-specific accommodations, which are the property of the Peruvian population. The round trips will allow people to get in touch with local people to promote cultural exchange and mutual understanding. Therefore, the size of the tour group will be reduced to max. 8 people limited and thus avoided mass tourism. Part of the travel price supports social and environmental projects (environmental and social projects).

What does social responsibility mean for us?

AlemaPE-Tours is committed to upholding its social responsibility with people, the environment and nature. In our company we promote the correct use of water and energy, recycling of paper, plastic and glass. Small details, such as turning off the light when leaving an office, turning off the computer screen when we are away for a few minutes, and do not let the water run, are commonplace practices in our offices.

We also cultivate business ethics and promote human development, taking care of the working conditions and health of all our employees.

We also do social work in Lima and the provinces, and we also work on a few UNICEF-funded social assistance and social projects.

What does responsible tourism mean?

For us, this means working with locals wherever possible. Of course, this also has the consequence that we pay a reasonable fee to the persons concerned. All of our travel arrangements will always include something special for you (such as cooking together with local food and drinks).

The direct exchange with the local people or even whole families helps you to get in contact with the population and to understand the ways of life of the Peruvian people better. The on-site encounter with our helpers, drivers, tour guides and tour guides allows them to understand and improve their actual living conditions.

You get to know the national and regionally different traditions and customs more precisely. This type of travel is only possible as an individually planned trip or with small groups. That is why it is very important to us not to engage in mass tourism and plan in advance all the important points of your unique journey with you.